This Privacy Policy details how we collect, use, disclose, store, and protect your personal information when you visit our website, register for the Healthy Africa Hub Chemistry Tutorial, make payments, join live classes, access learning tools, or communicate via our official channels.

The Healthy Africa Hub Chemistry Tutorial provides structured, live online Chemistry education for Secondary School students, Cambridge International IGCSE, Cambridge International AS & A Level, and University Foundation students globally. By using our website or enrolling in our programmes, you agree to the practices outlined in this policy.

1. Information We Collect

To deliver our educational services seamlessly, we collect specific categories of personal information:

Personal Information

• Full name
• Parent or guardian's name (where applicable)
• Email address
• Telephone or WhatsApp number
• Country of residence
• Educational level or academic programme
• School or institution (where applicable)

Academic Information

To tailor our academic support, we track:

• Academic level and examination tracks (WAEC, NECO, UTME, IGCSE, A Levels, Foundation)
• Assignment submissions and assessment results
• Overall academic progress and tutor feedback

Payment Information

Transactions are processed securely through verified third-party gateways like Flutterwave or Paystack. We collect limited metadata such as:

• Payment confirmation and transaction references
• Amount paid, payment date, and status

Note: We never collect or store debit/credit card numbers, PINs, CVV codes, or banking passwords.

Communication Records

We retain interaction histories across email, WhatsApp, phone calls, Google Classroom, Google Meet, and contact forms.

2. How We Use Your Information

Your information is utilized strictly for operational, administrative, and educational goals:

• Managing student registration, enrolment confirmation, and records.
• Processing tuition payments and monthly subscriptions.
• Hosting live online chemistry tutorials and managing learning portals.
• Distributing learning resources, notes, assignments, and test assessments.
• Providing performance analytics, feedback, and customer support.
• Sending schedule notifications, reminders, and operational updates.
• Fulfilling legal obligations and improving service quality.

We will never sell, rent, or trade your personal data for marketing purposes.

3. Google Classroom and Learning Platforms

Active subscribers access learning assets via Google Classroom and attend live sessions through Google Meet. Platform entry is restricted to verified subscribers, and credential or link sharing with unauthorised persons is strictly prohibited.

4. WhatsApp and Communication

Official WhatsApp channels handle general enquiries, scheduling updates, and general customer support, while structured coursework and assignments remain anchored in Google Classroom.

5. Cookies and Analytics

We utilize cookies and basic analytics (such as IP addresses, browser specs, device details, and page views) to evaluate traffic flow and optimise performance. You can control cookies directly through your web browser preferences.

6. Data Protection and Security

We enforce robust administrative, technical, and physical security measures to safeguard user data against unauthorized access or breaches. While we follow industry standards, absolute security over electronic data transmission cannot be completely guaranteed.

7. Sharing Your Information

Data confidentiality is a core priority. Information is only shared with trusted service providers necessary for operations (such as payment gateways, workspace systems, and hosting networks) or where legally mandated by regulatory bodies.

8. Children's Privacy

Our services cater to minor and adult students alike. For participants under 18 years of age, registration must be overseen and authorised by a parent or legal guardian.

9. Data Retention

We keep personal information strictly as long as needed to administer educational programmes, maintain archives, satisfy legal mandates, and resolve disputes. Once unneeded, records are permanently deleted or anonymised.

10. Your Privacy Rights

Depending on your location, you hold rights to:

• Access or request copies of your personal data.
• Correct inaccurate or incomplete profile records.
• Request data erasure or restrict specific processing operations.
• Withdraw consent for non-essential communications.

11. International Students

For international students participating across regions, data transfers are executed under reasonable safety protections to preserve confidentiality across borders.

12. Third-Party Services

Integrated third-party providers (such as payment processors and collaboration tools) govern user data under their own independent privacy agreements.

13. Changes to This Privacy Policy

We may modify this policy periodically to align with system adjustments or legislative requirements. Updated guidelines go live immediately upon website publication.

14. Contact Us

For questions, requests, or concerns regarding your privacy rights, please connect with our team: